Refund Policy

This Refund Policy applies to purchases of The Home Plumbing Survival Guide made through https://mackramseyplumbing.com.

Refund Window

Because The Home Plumbing Survival Guide is a digital product delivered instantly, we offer refunds within 7 days of purchase when the files are defective — for example, a PDF that won't open, is missing pages, or was delivered corrupted.

We are not able to offer refunds for a simple change of mind after the files have been downloaded. If you have any doubt about whether the guide is right for you, the "What's Inside" and page-preview sections above show real pages from the guide before you buy.

How to Request a Refund

To request a refund, email SUPPORT_EMAIL within 7 days of purchase with your order number, the email address used at checkout, and a short description or screenshot of the file problem. We'll either send you a working file or issue a refund.

Duplicate Charges

If you were accidentally charged twice for the same order, contact us and we'll refund the duplicate charge in full — no time limit applies to this case.